At Hawkeye Advertising, we are dedicated to delivering high-quality services to you, and this policy outlines our ongoing commitments regarding how we handle your Personal Information. We have embraced the Australian Privacy Principles (APPs) as defined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way we collect, use, disclose, store, secure, and dispose of your Personal Information.
You can obtain a copy of the Australian Privacy Principles from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
WHAT IS PERSONAL INFORMATION, AND WHY DO WE COLLECT IT?
Personal Information refers to data or opinions that can identify an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone and facsimile numbers.
We obtain this Personal Information through various means, including interviews, correspondence, telephone and facsimile communication, email, our website www.hawkeyeadvertising.com.au, your website, media and publications, publicly available sources, and third parties. We cannot guarantee the policies of authorised third parties or the integrity of website links.
We collect your Personal Information primarily to provide our services to you, furnish information to our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where such use or disclosure would be reasonably expected. You have the option to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, whenever possible, explain to you why we are collecting the information and how we intend to use it.
SENSITIVE INFORMATION
Sensitive information, as defined in the Privacy Act, includes details or opinions about an individual’s racial or ethnic origin, political beliefs, association with a political group, religious or philosophical convictions, membership in a trade union or professional body, criminal record, or health information.
We will use sensitive information only for:
• The primary purpose for which it was obtained.
• A secondary purpose directly related to the primary purpose.
• With your consent, or when required or authorized by law.
THIRD PARTIES
Whenever reasonable and practical, we will collect your Personal Information directly from you. However, in some situations, we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are informed of the information provided to us by the third party.
DISCLOSURE OF PERSONAL INFORMATION
Your Personal Information may be disclosed in various circumstances, including the following:
• To third parties with your consent for use or disclosure.
• When required or authorised by law.
SECURITY OF PERSONAL INFORMATION
We store your Personal Information in a way that reasonably safeguards it against misuse, loss, unauthorised access, modification, or disclosure.
When your Personal Information is no longer necessary for the purpose for which it was collected, we will take reasonable steps to either destroy it or permanently de-identify it. However, most of the Personal Information is or will be stored in client files, which we will retain for a minimum of 7 years.
ACCESS TO YOUR PERSONAL INFORMATION
You have the right to access the Personal Information we have about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
To protect your Personal Information, we may require identification from you before providing the requested information.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
We place great importance on keeping your Personal Information up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you discover that the information we hold is not current or accurate, please inform us promptly so that we can update our records and continue to provide high-quality services to you.
POLICY UPDATES
This policy may undergo changes over time and is available on our website.
PRIVACY POLICY COMPLAINTS & ENQUIRIES
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Email: info@hawkeyeadvertising.com.au
